Privacy Policy
Last updated:
1. Who We Are and How to Contact Us
onmedic is a healthcare technology company specialized in Artificial Intelligence solutions for the pharmaceutical industry, hospitals and healthcare institutions.
- Data controller: onmedic
- Contact email: privacy@onmedic.com
- Contact form: contact.html
2. What Data We Collect
2.1 Information you provide directly
When you use our contact forms, we collect:
- Full name
- Email address
- Company or organization (optional)
- Message or inquiry
- Phone number (if provided)
2.2 Information collected automatically
Our website automatically collects certain technical information:
- IP address
- Browser type and version
- Operating system
- Pages visited and visit time
- Browser language
- Screen resolution
3. Why and How We Use Your Data
3.1 Processing purposes
- Respond to inquiries: We use your data to respond to your messages and inquiries
- Service improvement: We analyze website usage to improve user experience
- Security: Protect our website against malicious activities
- Marketing communications: Only if you explicitly accept, we may send you information about our services
3.2 Legal basis
The processing of your data is based on:
- Consent: For sending marketing communications
- Legitimate interest: For responding to inquiries and improving our services
- Security: For protecting our website and users
4. Cookies and Similar Technologies
We use cookies to improve your experience on our website:
4.1 Types of cookies
- Technical cookies: Necessary for website functionality
- Analytics cookies: To understand how you use the website
- Personalization cookies: To remember your preferences
You can accept or reject cookies from our cookie banner. Rejecting them may limit some site functionalities.
5. Who We Share Your Data With
We do not sell, rent or transfer your personal data to third parties.
We may only share your data in very specific cases:
- Service providers: Companies that help us operate the website (hosting, email)
- Legal obligations: When required by law or competent authorities
- Rights protection: To protect our legal rights or those of third parties
6. International Transfers
Some of our service providers may be located outside the European Union. In these cases, we ensure they offer adequate guarantees for the protection of your data.
7. Retention Period
We retain your data for the time necessary to fulfill the purposes for which it was collected:
- Inquiries: 3 years from last communication
- Technical data: 2 years maximum
- Marketing communications: Until you withdraw consent
8. Your Rights
As a user, you have the following rights regarding your personal data:
- Access: Know what data we have about you
- Rectification: Correct incorrect data
- Erasure: Request deletion of your data
- Restriction: Restrict processing under certain circumstances
- Portability: Receive your data in a structured format
- Objection: Object to processing based on legitimate interest
- Withdraw consent: Withdraw consent at any time
To exercise these rights, contact us at privacy@onmedic.com
9. Data Security
We implement technical and organizational security measures to protect your data:
- SSL/TLS encryption for all communications
- Secure servers with restricted access
- Regular backups
- Staff training in data protection
- Regular security audits
10. Minors
Our services are not directed at minors under 16 years. We do not knowingly collect personal data from minors without parental or legal guardian consent.
11. Modifications to this Policy
We may update this privacy policy occasionally. We will notify you of significant changes through:
- Prominent notice on the website
- Email (if we have your address)
- Date update at the top of this page
12. Supervisory Authority
If you believe we do not comply with data protection regulations, you may file a complaint with the Spanish Data Protection Agency (AEPD).
13. Contact and Questions
For any questions about this privacy policy or the processing of your data:
- Email: info@onmedic.com
- Form: Contact page
- Response time: We will respond within a maximum of 30 days